The financial landscape undergoes a revolution with the increasing concept of embedded finance in how it accepts its place within this innovation. Embedded finance is an emerging concept referring to the integration of financial services into non-financial platforms; easy access to payments, loans, and other services through applications with which the customer is already familiar is thus expedited. Embedded finance changes the traditional banking models, opens new opportunities for business, and simplifies financial processes for consumers.
What is Embedded Finance?
Embedded finance is a term that refers to how financial services are physically connected directly into a company's operations, even though the company is not a traditional financial institution. In simpler words, it gives companies like online retailers or even ride-hailing apps the ability to offer financial products directly to their customers. For instance, if you have ever paid with Apple Pay or financed a purchase from the app of an online retailer, then you have been exposed to embedded finance.
Why Embedded Finance Became the Talk of the Town Recently?
Embedded finance has gained popularity lately because of its convenience, seamless experience, and meeting the evolving needs of customers. According to a report by Lightyear Capital, "The value of the embedded finance market is estimated to have reached $22.5 billion in 2020 and is likely to grow up to $230 billion by 2025. The demand for embedded financial services has swelled by leaps and bounds due to:
- More Convenience for Consumers: It helps in streamlining transactions so that they are quicker and more efficient. The benefit is that the customers can pay or gain access to credit without having to navigate out of the app.
- More Profit Streams for Organizations: Organizations get an opportunity to derive other streams of profit through the embedded financial services. For example, Shopify noticed that its merchants who used Shopify Capital reported 78% increases in sales over the first 90 days.
- Increased Financial Services: Embedded finance is now reducing financial exclusion gaps, especially for non-users of traditional banking. Buy Now, Pay Later services are a great illustration; no credit card is needed to apply for purchasing.
Main aspects of Embedded Finance
Embedded finance refers to all the financial services that can be applied in other interfaces. Below are the major ones.
- Embedded Payments: Embedded finance in payment is the most popular type. Companies embed payment options directly within their applications, so that customers can pay with a single click. Some common types are Uber: When the ride is over, the user can pay without ever touching cash or opening an application for payment.
- Lending: Companies can now lend directly within their platform using embedded lending. Shopify Capital lends funds to small businesses that use the company's platform, with the repayment of those loans correlated with the merchant's sales. This form of funding has proven to fuel growth better than traditional methods; a Shopify study, for instance found that firms utilizing embedded financing were more likely by 25 percent to generate more revenues after a year.
- Insurance: Embedded insurance provides protection to customers in an easy manner. With online travel booking, a customer can acquire travel insurance during the booking process. This has made it easy to get coverage without trying to find an insurance provider.
- Banking Services: Some companies offer banking directly within their ecosystems. Some examples include companies such as Chime, which provides digital bank accounts and debit cards, without requiring the users to visit a traditional branch.
The Business Value of Embedded Finance
Embedded finance is incredibly profitable for firms, and this is not especially true for fintech firms. Let's look at some financials that will offer some insight into the effects of embedded finance:
- Revenue Growth: The businesses who are embedded with finance can expand their revenue base. For example, the market for BNPL is expected to grow at 23.78% CAGR in the next five years, as concluded by Market Data Forecast. Retailers that provide option to customers through BNPL also found growth in average order values as consumers tend to opt for higher ticket size under such options.
- Increased Customer Retention: Embedded finance makes the services more convenient for users and retains customers more within an organization. Customer retention levels will be higher because of the convenience of the services. For example, using embedded finance, companies can see improved retention rates by 10-20%, according to a report in Forrester.
- Cost Savings: The businesses that embrace embedded finance can save costs that are incurred from traditional banking partnerships. For example, digital wallets on a platform avoid expensive third-party payment service providers.
How Embedded Finance is Transforming Industries?
Embedded finance is no longer a fintech phenomenon; it's bleeding into different sectors of the economy. Here are a few examples:
- Retail: In the retail business, embedded finance provides easier payment processes and BNPL service options. It enables companies such as Walmart and Amazon to successfully integrate financial services that allow customers to pay at intervals across different points. This, in turn, boosts consumer happiness and sales during the holiday season.
- Transportation and Delivery Services: Apps such as Uber and DoorDash have embedded payments that allow for a cashless transaction, hence making the process more efficient. Companies go an extra mile to include embedded tipping whereby a client can do it at their convenience through the app. It has enhanced the payment to the driver by up to 15%, based on a survey of Statista.
- Health: Healthcare providers are also experimenting with embedded finance. For example, many online health services now offer BNPL services on medical bills, so patients can receive treatments and not pay upfront. According to a study conducted by McKinsey, if payment options are flexible, the percentage of patient satisfaction increases by 30%, enhancing both access to health care and the financial performance of providers.
Challenges to Observe with Embedded Finance
Embedded finance may sound promising but there exist challenges that need to be addressed:
- Regulatory Compliance: The world of financial services is heavily regulated. Companies have to ensure that the embedded finance products they have or sell comply with the regulatory standards, which can be very comprehensive and expensive to obtain.
- Data Security and Privacy: Every financial transaction involves sensitive data. Companies have to take data security above everything to protect their customers and avoid breaches, which can cost very severe fines and loss of trust.
- Managing Financial Risks: Credit or payment options always incur financial risks. Companies have to develop risk assessment strategies that can efficiently avoid losses due to defaulting or fraud.
Future of Embedded Finance
The Future of Embedded finance looks promising. Several innovations are still in a way of expanding access and convenience for consumers. Here are few trends to look out for:
- Increased Adoption of AI and Automation: AI-powered algorithms can be used to improve risk assessment, fraud detection, and even personalization of offers. In this regard, AI-driven credit scoring is assessed based on alternative data to assess borrowers' eligibility so that lenders may improve access to credit for underserved borrowers who have historically not been served.
- Inclusion of New Sectors: As embedded finance grows in popularity, it will most likely penetrate more sectors like education and expand to allow students the financing of tuition directly through educational platforms. It would also most likely find takers in real estate, where renters can pay deposits and rents directly through a service embedded within the realty product.
- Banks with Traditional Financial Institutions: The modern bank has now been engaged in collaboration with non-financial companies that will help to deliver some form of embedded finance. This liaison will serve the purpose for banks in reaching customers across a larger spatial level, giving the non-financial companies the opportunity to provide trusted financial services.
Businesses now obtain a power to make transactions easier, boost revenues, and improve loyalty. Indeed, that is why business is widely embracing this model. Embedded finance will probably become deeply part of our daily lives in the near future, considering the aspect that financial services will be accessed, used, and personalized more than ever before. The chance now for business to invest in growth through embedded finance comes. Through enhancing customers' experiences and creating new revenue streams, it provides a rich source of new value through which to stay competitive in the ever-evolving digital economy.